Vendor Requirements Matrix

2–3% of vendor 3-year TCO3–4 weeks

Which vendor product should we choose?

Compatibility matrix + TCO comparison for 3–5 vendors.

What You Get

VendorFCSAMICompatibility
Your InfrastructureL3L2L3L1L2L2
Vendor A
BLOCKED
Vendor B
STRETCH
Vendor C
BLOCKED
Vendor D
BLOCKED
Vendor E
STRETCH
READY (deploys now)
STRETCH (minor build)
BLOCKED (significant build)

Vendor compatibility mapped to your infrastructure

Context ProfileVendor RequirementsCompatibility MatrixTCO Model
  • Which vendors work on your current infrastructure
  • Which require build investment first
  • True 3-year total cost of ownership per vendor

How We Assess

We assess your context infrastructure, then map vendor product requirements against your actual state. Vendors don't publish CMC requirements. We reverse-engineer them from deployment patterns.

Each vendor is scored on compatibility (can deploy now vs. requires build), required build investment, and 3-year TCO including infrastructure costs they externalize.

Output enables apples-to-apples comparison: not just license cost, but true cost including what you must build to make each vendor's product work.

Process

Your time

4–5 hours (interviews + vendor data)

Our turnaround

3–4 weeks

Week 1

Assessment + Vendor Research

  • Your context profile assessment
  • Vendor product requirement analysis
  • Vendor documentation review

Weeks 2–3

Compatibility Analysis

  • Per-vendor gap analysis
  • Build requirement mapping
  • TCO modeling

Week 4

Delivery

  • Compatibility matrix
  • TCO comparison
  • Recommendation presentation

Deliverables

Context Profile Assessment

Your infrastructure state (6 dimensions)

Vendor Compatibility Matrix

3–5 vendors assessed against your infrastructure

Per-Vendor Gap Analysis

What each vendor requires vs. what you have

3-Year TCO Model

License + infrastructure build costs per vendor

Timeline to Deployment-Ready

How long to reach deployable state per vendor

Negotiation Brief

Leverage points identified from infrastructure analysis

Vendor requirements are mapped to infrastructure gaps. Testable.

Sample Output

Excerpt from sample vendor evaluation (Customer support platform, 5 vendors)

3-Year Total Cost of Ownership

VendorLicense (3yr)Build CostTotal TCOStatusTimeline
Vendor A$480K$0$480KREADYDeploy now
Vendor B$720K$85K$805KSTRETCH4 months
Vendor C$360K$220K$580KBLOCKED10 months
Vendor D$540K$140K$680KSTRETCH6 months
Vendor E$900K$0$900KREADYDeploy now

Recommendation

Vendor A is the lowest true TCO despite mid-range licensing. Deploys on current infrastructure without build investment.

Vendor C appears cheapest on license but requires $220K infrastructure build (Accessibility L1→L3, Integration L2→L3) and 10 months before deployment.

Negotiation Leverage

Vendor B's pricing assumes you have Accessibility L3. You're at L1. Use this to negotiate phased licensing: pay full rate only after infrastructure build completes.

Pricing

2–3% of vendor 3-year TCO

Typical vendor commitment: $1–3M over 3 years

$1.5M Salesforce (3yr)$45K (3%)
$2.5M ServiceNow (3yr)$62K (2.5%)
$800K vendor (3yr)$25K (floor)

Floor: $25,000

Range: $30,000 – $90,000

Additional factors that may adjust pricing:

  • Vendor TCO (license + expected costs)
  • Number of vendors evaluated (3–5 standard)
  • Integration complexity